In 2023, LOCA PAY established its reputation as a trusted payment service, and serving over 200,000 tourists with its convenient, secure, and user-friendly platform.

LOCA PAY, an extension of LOCA’s successful ride-hailing service launched in 2022, is revolutionizing how tourists handle financial transactions in Laos.

This system allows visitors to effortlessly link their credit cards and pay to the widely accepted LAO QR network, facilitating seamless payments at various merchants across the nation with 15 major banks supported. The strategic integration of LOCA PAY with LOCA’s transportation services ensures a smooth, efficient, and enjoyable travel experience for tourists in Laos.

The introduction of LOCA PAY is a response to the growing need for more advanced and secure payment methods in the burgeoning tourism sector of Laos. With limited credit card acceptance and the inconvenience of carrying cash, LOCA PAY addresses these challenges head-on, offering an all-in-one solution for tourists’ payment and transportation needs. LOCA PAY works with all major credit cards such as VISA, Master Card, JCB, AMEX, and UNION PAY.

LOCA Pay. (Photo: LOCA)

It is important to note that LOCA PAY is not another e-wallet; there’s no need for a traditional top-up. This innovative system allows for a ‘pay as you go’ approach, simplifying the process for tourists. By simply linking a credit card to the app, users can start their journey immediately. This feature is a game-changer, offering a hassle-free experience and eliminating the need for tourists to preload funds, which is often a limitation of other payment services.

As Laos steps into the global spotlight in 2024, LOCA PAY is not just a payment system; it’s a symbol of the country’s commitment to technological advancement and enhancing the overall visitor experience. With its user-friendly interface, extensive merchant network, and robust security features, LOCA PAY is set to become an indispensable tool for tourists exploring the rich cultural and natural landscapes of Laos.

As the excitement builds for the “Visit Laos Year 2024,” LOCA PAY stands ready to ensure that every visitor’s journey through this beautiful country is as seamless and enjoyable as possible. With its proven track record and innovative approach, LOCA PAY is set to play a pivotal role in boosting Laos’s tourism industry and elevating the country’s status on the international stage.

LOCA Pay. (Photo: LOCA)

Source: https://laotiantimes.com/2024/01/26/loca-pay-set-to-transform-tourist-payments-for-visit-laos-year-2024/

Luxury hotels and resorts in Laos, particularly in Luang Prabang Province, are raising concerns over tens of thousands of dollars in unpaid debts by Focus Asia, a prominent destination management company. Despite years of collaboration and trust-building, the company has allegedly failed to honor financial commitments made to its hospitality partners in Laos.

Sources suggest that the company currently owes upwards of USD 40,000 to more than 20 different hotels in Luang Prabang, including notable establishments such as Le Bel Air (USD 11,264), Villa Malay Boutique (USD 5,399), The Luang Say Lodge and Vat Phou Cruises (USD 12,652), and The Grand Luang Prabang (USD 3,810).

Established in 2009, Focus Asia solidified credit lines with various luxury hotels in Luang Prabang, allowing the company to manage expenses for tour groups visiting the area. However, when the COVID-19 pandemic struck Laos in early 2020, forcing the closure of tourist hotspots and halting international travel, the hospitality industry faced unprecedented challenges. As borders shut down and tourism ground to a halt, Focus Asia, like many other operators, sought to postpone payments to its hotel and restaurant partners. 

“At this time, Focus Asia will need to delay paying any invoices from previous tours for the time being. However, our business is still alive. We are not closing any of our offices, and our operation will continue as usual. We have several projects in the pipeline, and once the business returns, Focus Asia and our sister companies shall be ready. As soon as the situation improves, we start again with our payments as usual,” read a letter titled Focus Asia Group – Letter to Suppliers ALL Countries, signed by Executive Board Member Marc Seiver on 19 March 2020.

However, despite the resumption of activities, Focus Asia allegedly failed to pay.

We have all been badly affected by Covid crisis and are inclined to support each other by offering payment flexibility to our partners, as long as we maintain transparent communication, which in this case they failed to do,” Baptiste Cabarry, General Manager of Villa Malay Boutique in Luang Prabang, told The Laotian Times.

Reports indicate that despite financial constraints, Focus Asia continued its marketing endeavors and even launched new ventures during the pandemic, neglecting overdue payments to local businesses. 

“Focus Asia has never answered any of our emails or phone calls, either from the Lao branch or their head office in Vietnam. We knew however they were receiving clients as we contacted them on an alternative email account and pretended to be guests in search of a tour organizer (in this case, we have received their answer),”  Cabarry explained.

“Despite these financial challenges, Focus Asia continued their marketing efforts and even developed new brands during the pandemic, indicating that they were utilizing funds – which rightfully belonged to others – for promotional activities,” said Thatsanyvanh Luanglath, another hotel owner and operator in Champasack and Oudomxay Province.

Efforts by hotel owners and operators to reach out to Focus Asia have reportedly gone unanswered, with communication abruptly ceasing. The situation exacerbated when Focus Asia terminated its operations on 25 November, 2021, only to be succeeded by Travel Indochina Lao Co., Ltd, a new enterprise operated by Mark Seiver, established on 5 July, 2022.

Source: https://laotiantimes.com/2024/01/26/tour-operator-focus-asia-under-fire-for-unpaid-debts-to-luxury-hotels-in-laos/

Under the umbrella of the ASEAN National Tourism Organization, the bloc has established seven tourism criteria aimed at standardizing tourism services. These criteria are crucial in elevating the quality of tourism products and services while fostering responsible management practices among tourism businesses and stakeholders across the region.

Recognizing adherence to these benchmarks, awards are bestowed upon facilities in the region that meet ASEAN’s criteria for excellence in tourism services.

Five hotels in Laos won the ASEAN Green Hotel Standard award, including Amantaka Hotel in Luang Prabang province,​ the Pullman Luang Prabang, Belmond la Residence Phou Vao in Luang Prabang, the Crowne Plaza​ Vientiane, and Le Grand Pakbeng Resort in Oudomxay province. The awards are given to hotels dedicated to promoting sustainable tourism practices in the region.

Vientiane Capital, and Kaysone Phomvihane City in Savannakhet Province also received the ASEAN Clean City Tourist Standard award, which is aimed at encouraging major urban tourist destinations to improve the quality of tourism in their cities, increase their marketing competitiveness but also improve the situation of local residents and their livelihood by alleviating poverty.

Notably, Laos also received five ASEAN Event Venue Standard, Conference Hall awards, one Exhibition Venue award, five Festival Venue awards and two ASEAN Sustainable Tourism Award 2 awards, namely Kua Lao restaurant in Vientiane Capital and the Tad Yeuang​ restaurant in Champasack province.

This year’s ASEAN Tourism Forum, from 22-27 January, focused on sustainability, with the bloc’s members committing to prioritize environmentally responsible practices in tourism.

Tourism projection for the region revealed a year-on-year increase of 153.09 percent in international arrivals for the region, signaling a strong trajectory for post-pandemic recovery.

Source: https://laotiantimes.com/2024/01/30/laos-receives-accolades-at-asean-tourism-standards-awards-ceremony/

The agreement to further commit to enhancing energy trade came as Lao Prime Minister Sonexay Siphandone met with Cambodia’s Minister of Mines and Energy, Keo Rattanak, during his visit to the country on 13 January.

Laos currently supplies energy to Cambodia via a 115-kilovolt transmission line between Champasack Province, in Laos, and Stung Treng Province, in Cambodia. With the implementation of the new 500-kilovolt line, the transfer of energy is expected to become more efficient.

At present, Cambodia imports around 445 MW of electricity from Laos, with the aim of reaching 6,000 MW by 2030. The country currently imports 25 percent of its electricity from Laos, Vietnam and Thailand.

The push for further electricity trade between the two nations emerges as Laos positions itself to become the “battery of Southeast Asia,” while Cambodia enhances efforts to meet electricity demand as the economy rapidly expands.

As of 2022, Laos has 94 power plants, including 81 hydroelectric dams, with a total installed capacity of more than 11,600 MW. By 2039, the country expects to generate an additional 5,559 MW of electricity, with 77.59 percent of the capacity coming from hydropower.

Although Laos relies heavily on electricity from hydropower dams, the country is also integrating other forms of renewable energy.

On 9 November 2023, Lao Prime Minister Sonexay Siphandone officially inaugurated the Monsoon Wind Power Project in Sekong Province. Upon completion, the project will be the largest wind farm in SEA and will have a capacity of 600 MW. 

The initiative, which is to be implemented in mountainous areas of Dak Cheung district, consists of 133 turbines, which will be spread over 1,000 hectares of concession land in Sekong Province. The project is set to be completed by December 2025.

Source: https://laotiantimes.com/2024/01/19/battery-of-southeast-asia-plans-move-forward-as-laos-enhances-trade-capacity-with-cambodia/

The newly inaugurated Bokeo International Airport, situated in the Tonpheung district of Bokeo province, spans a 300-hectare site near the Golden Triangle Special Economic Zone.

The ceremony to commemorate the airport’s opening saw participation from several high-ranked government officials, notably Prime Minister Sonexay Siphandone who cut a ribbon to launch the airport officially. 

Lane Xang Airways International offers frequent flight service between Vientiane and Bokeo for an estimated USD 200 each way. It is expected that the airport will expand its services to include international flights in the future.

Lao Airlines also planned to launch daily domestic flights on this route on 6 February for only LAK 1,700,000 each way. However, Lao Airlines disclosed that the Vientiane-Bokeo route and its counterpart would be halted “until further notice” without explanation for the sudden cancellation, leaving passengers and the public bewildered.

This unexpected move triggered speculation among the public as the airport was built by the Golden Triangle Special Economic Zone (which also owns Lane Xang Airways International), and social media users speculated about the true reasons behind this decision. While some wondered whether the abrupt cancellations were influenced by the Special Economic Zone, others speculated that the airport might be anticipating the arrival of Chinese airlines.

Bokeo International Airport’s terminal can accommodate 600 people and is anticipated to handle 1.5 to 2 million passengers each year when fully operational. The airport’s construction, initially set for completion in 2022, faced delays due to the global Covid-19 pandemic.

Despite the setback, Bokeo International Airport holds significant potential for economic growth and improved connectivity in the region. 

Source: https://laotiantimes.com/2024/02/05/bokeo-international-airport-launch-overshadowed-by-sudden-flight-cancellations/

The move comes as the railway operator aims to accommodate the expected increase in tourists this year, aligning with the launch of the Visit Laos 2024 tourism campaign.

The Laos-China Railway (LCR) has become an integral part of transportation within the country, helping Laos transition from land-locked to “land-linked.”

Since its inauguration in late 2021, the Laos-China Railway (LCR) has played a pivotal role in transforming Laos from a land-locked nation to a “land-linked” one. Over the past year, the railway has witnessed substantial growth, carrying over 3.1 million passengers, with an average daily ridership of 4,889 passengers and a peak ridership of 10,917 people.

In response to the increased demand for rail travel, the LCR has proactively taken steps to enhance its services. The railway saw a remarkable 103.7 percent increase in passenger traffic in 2023, with over 1.75 million passengers traveling from January to September.

To improve efficiency and accommodate the growing demand, the company introduced a new electric multiple-unit (EMU) train and launched an app for Android and IOS for ticket purchasing.

Beyond domestic transport within Laos, the LCR has successfully connected Vientiane Capital, Laos, to Kunming, the capital of southwest China’s Yunnan province, in April last year. 

In late 2023, the rail operator also launched the route between Vientiane Capital and Beijing, the capital of China. The round trip between Vientiane and Beijing now takes up to 15 days, and covers an approximate distance of 3,660 km.

In addition to facilitating passenger travel, the Laos-China Railway has become a key player in the transportation of goods between neighboring countries. Notably, the railway has contributed to a surge in fruit exports from Thailand to China, reducing transit times to less than 15 hours compared to the previous two-day journey by road.

Thailand’s Tourism Authority has also incorporated the LCR into its 2024 strategic direction, which aims to prioritize overland travel via the Laos-China Railway to enhance connectivity and boost tourism between Laos, China, and Thailand.

As part of the Visit Laos Year 2024 campaign, the Lao government aims to attract over 2.7 million international tourists throughout the year, with a targeted revenue generation of USD 401 million.

Source: https://laotiantimes.com/2024/01/23/laos-china-railway-boosts-daily-trips-in-preparation-of-tourism-surge/

CARUSO CREATIONS VIENTIANE
A visit to the Caruso workshop in Vientiane is a plunge into a wonderful world. Designers and craftsmen will show you the different stages of production of the most authentic Laotian know-how, silversmiths, sculptors, turners at the service of absolute beauty. The tour ends in the showroom, where the entire Caruso universe is represented: ebony vases, jewelry, carpets and the finest silks find their place in a traditional contemporary setting. Take advantage of Caruso’s chauffeur service to get to the workshop.
Address: Nongbouathong Neua, Homp 14, Unit 49, Vientiane

CARUSO CREATIONS LUANG PRABANG
An international icon of Lao design for almost three decades, Caruso is the very essence of creativity. From marvelous ebony objects, often edged with pure silver, to the finest silk, you’ll find the country’s finest craftsmanship in this elegant boutique. Each piece has been reinterpreted with a modern touch using traditional forms. It’s impossible to leave the boutique without falling in love with an object. The master craftsmen’s workshop is open to the public. Daily worldwide shipments.
Address: 60 Sakkarine Road, Ban Vat Sene, Luang Prabang

As the trend of dispersed tourism rises, Don Det, an island in Champasak Province’s Si Phan Don archipelago, is gaining recognition as a top destination amid the serene Mekong River waters.

Booking.com’s recent report positions Don Det at the 7th spot among emerging international and domestic destinations searched by Asia-Pacific (APAC) travelers, placing it alongside Spain’s Camarinas, especially for those who seek elevated rest and relaxation.

In southern Laos, Don Det is famous for its slow pace, stunning landscapes, and commitment to preserving traditional lifestyles. As more people turn to travel as a stress reliever, 66 percent of respondents in Booking.com’s research aim for uninterrupted relaxation in 2024, and Don Det is an ideal destination for those seeking tranquility.

The growing trend of dispersed tourism is emerging as many have begun searching for ways to escape noisy big cities and indulge themselves in a silent space accompanied by a cozy ambiance at least for a few hours or a day, to self-reflect and be surrounded by natural scenery. 

Offering those options has made APAC tourists seek out Don Det, as the island is a peaceful getaway where relaxation is valued. Yet, visitors can also enjoy various activities to soak in its captivating atmosphere.

Options include cycling around the island, observing the laid-back lifestyles, or taking an affordable tour to see Li Fi Falls. Exploring the Angkor-era ruins of Wat Phu in Champasak, while not as grand as Angkor Wat, is a unique experience with its hillside setting and fewer crowds.

Travelers can conveniently reach Don Det by taking a 2.5-hour bus ride from Pakse, a district in Champasak Province, for those journeying from Vientiane Capital, a 10-hour bus ride to Pakse precedes the final leg of the journey to this idyllic island.

Laos is becoming a peaceful choice for travelers seeking an authentic experience, moving away from crowded tourist spots. The rise of dispersed tourism emphasizes visiting less-known, especially rural, areas where the focus is on the beauty of nature.

The popularity of Laos as a distinguished destination for tourists around the globe can be attributed, in part, to international media coverage from renowned publications such as Australian Travel PublicationNational GeographicCNNWanderlust, and Fodor’s, which have highlighted Laos as a must-visit destination.

source: https://laotiantimes.com/2023/12/28/don-det-emerges-as-a-tranquil-haven-for-stressed-travelers/

Bolikhamxay Provincial Authorities will declare the revered Phabath Phonsan Temple in Thaphabath district as a national heritage site in January, coinciding with the annual Boun Phabath Phonsan festival, a key event across the province.

Scheduled to take place from 22-25 January, the Boun Phabath Phonsan festival is a cherished tradition where locals pay homage to the ancient stupa and visit the Buddha’s footprint at the temple. The festival has also earned its place in the Visit Laos Year 2024 program. 

Sonthong Vibounkuang, Head of Bolikhamxay’s Information, Culture, and Tourism Department, announced that the festival will showcase a street fair and mark the Phabath Phonsan Temple’s official declaration as a national heritage site.

A singing competition, cultural performances, and an enthralling fashion show featuring ethnic groups from the area will also serve to further enhance the festivities.

Built in the Buddhist year 902 (AD 359), Phabath Phonsan Temple stands on a 1.2-hectare site where, in 1993, locals found a 2.4 x 1.2-meter footprint believed to be Buddha’s, prompting the construction of Phabath Temple around it, Vientiane Times reported.

Devotees gather annually in mid-January to pay respect to the Buddha’s footprint, making merit by placing gold leaves on the sacred Phabath (Buddha footprint).

Apart from its cultural and religious significance, Bolikhamxay Province boasts eco-tourism activities, including two national protected areas and a vast wetland system. Beyond exploring the Phabath Phonsan temple, visitors are encouraged to visit the province’s numerous waterfalls, such as Tad Xay, Tad Leak, and Tad Mangkon, among others.

Bolikhamxay Province, with 102 officially designated natural, cultural, and historical tourist attractions, aspires to continue the momentum from the previously successful year. In 2022, more than 164,000 domestic and international tourists discovered the province’s wonders.

source: https://laotiantimes.com/2023/12/20/ancient-temple-in-bolikhamxay-set-to-attain-national-heritage-status/

In a bid to enhance international tourism in Laos, the government has reached out to countries across the world, extending invitations for their support of “Visit Laos Year 2024.” This nationwide tourism campaign seeks to draw more visitors, ultimately contributing to Laos’ economic growth.

With this objective in mind, the country is specifically focusing on its Chinese neighbors, capitalizing on their geographical proximity and the recently developed transportation infrastructure connecting the two nations.

The plea was made during a meeting on 7 December in Vientiane Capital that focused on fostering Laos-China tourism collaboration, aligning with the Belt and Road Initiative’s objectives.

Director General of the Tourism Marketing Department, Ministry of Information, Culture, and Tourism, Khom Douangchantha, emphasized the growing influx of Chinese tourists and encouraged Chinese businesses to offer tailored Lao tourism programs for a successful Visit Laos Year 2024.

The inauguration of the Laos-China railway has not only enhanced travel options but also fostered reciprocal visits between Laos and China. This development has also enticed visitors from various other countries across the region.

Additionally, major airlines like Lao Airlines and China Eastern Airlines now provide direct flights connecting key cities in both nations, such as Vientiane Capital in Laos and Guangzhou, as well as Kunming in China.

The Lao government has further sought support on a global scale, focusing not only on China but also on neighboring countries like Thailand and Vietnam. In the first nine months of 2023, tourists from these nations claimed the top two spots among international visitors to Laos.

With nearly 1 million Thai tourists already having visited Laos during this period, the numbers are poised to soar in the coming years. The anticipated launch of the first train service connecting Nong Khai station to the newly built Vientiane (Khamsavath) station in 2024 is expected to significantly amplify cross-border tourism.

Laos also aims to attract more visitors from neighboring Vietnam. In a strategic move, Lao Airlines recently signed up for a partnership with Vietjet, Vietnam’s top low-cost airline, to enhance cooperation in passenger and cargo travel. The collaboration was initiated in early December, and Vietjet plans to introduce a direct flight route between Vientiane Capital and Ho Chi Minh City, featuring four weekly flights starting in February 2024.

To cater to both domestic and international tourists, the Lao government is actively pushing for improvements in hotel accommodations, tourism resources, products, transportation, and medical facilities, prioritizing quality, safety, and visitor satisfaction.

Visit Laos Year 2024 stands as a comprehensive tourism promotion initiative, highlighting the country’s cultural, historical, and natural wonders. The Ministry of Information, Culture, and Tourism, in collaboration with provinces nationwide, has curated a diverse calendar of 79 events, featuring 14 national-level and 65 local events. Tourists can leverage this calendar to plan their visits.

Anticipated as a catalyst for economic growth, Visit Laos Year 2024 is expected to attract 2.7 million foreign visitors and generate USD 401 million in revenue, according to the Ministry of Information, Culture, and Tourism. The government envisions widespread benefits, particularly for businesses in the tourism sector.

source: https://laotiantimes.com/2023/12/11/laos-targets-global-audience-for-visit-laos-year-2024/